O2 or Telefonica UK Ltd is the second biggest mobile network operator in the UK. The company is assuming 34 million customers, providing them phones and mobile deals since 1985. The size of the company is a definitive advantage and its customer care is assuming an almost full time support.
If you are interested in O2 mobile offers, you can call them from 8am to 8pm. You’ll be in touch with the customer service which will help you to choose the most adapted offer. It’s hard to know what suits you the most? O2 helps you choose amongst a huge number of deals. If you’re not easy with the phone, or if you want a quick answer to your questions, O2 also gives you the possibility to chat with a bot who will guide you on the website, among the offers.
The process is simple, just click on “Chat now” when you’re on the website. Then, on the new tab, notice your name and choose the right category for your question or your problem. If it’s still not enough, you can also go to the “Help and support” section and select your problem. If you can’t find the answer, they will give you a precise phone number to avoid long waits.
For many customers, the hardest option is to select a suitable prepaid offer. First to know : don’t worry, with your “Pay as you go” deal, you’ll be able to change your offer whenever you want. You have no contract, and you are bond to no one. Let’s check the offers that you can top-up with Monisnap!
• £15 deal : 10GB internet data, Unlimited minutes and Unlimited texts • £20 deal : 15GB internet data, Unlimited minutes and Unlimited texts • £30 deal : 100GB internet data, Unlimited minutes and Unlimited texts
These are Big Bundles provided by O2. If you don’t know how much data and credits you’re going to consume, just take the £10 deal. Once it’ll be over, you’ll just have to top-up on Monisnap. If not, you can continue to use your mobile, but O2 will collect the money you spent for you extra-data and extra-credit, with extra fees. If you need to call abroad, don’t hesitate to choose an International Big Bundle : you’ll also be able to top-up on Allo! "
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